From the time we meet you in the Main Lobby of Grand Hyatt Melbourne to when we get back to our Champagne breakfast at Grand Hyatt, you are with us for about 4 hours. In Summer we are finishing up around 8.30 – 9.00 a.m. and in Winter, we would wrap up everything around 10.30 a.m.

We meet our passengers in the Main Lobby of Grand Hyatt. (Corner of Collins and Russell Sts.). The meeting time is one hour prior to sunrise. Please keep in mind that sunrise times vary throughout the year; exact meeting and departure times will be clarified with you the day prior to your flight. We will call you on the morning of your flight usually one hour before the meeting and departure time. Remember you can ask for an early wake-up call if you are travelling from a suburb a little further out.

We regularly take ten passengers per basket, everybody gets a window seat, there’s plenty of room to move around and swap places during the flight. The basket is padded with suede to enhance your comfort during the flight.

From the moment we launch, the pilot is maneuvering the aircraft through the various layers of air currents to determine the most suitable flight path. Only in the first ten minutes of the flight do we really make the decision as to exactly where we will be choosing to target for a landing. This mystery is what makes modern hot air balloon rides such an exciting adventure.

Generally up to 2000 feet. It all depends on the different layers of wind directions on the day – Your pilot can steer the balloon by altering the balloon’s altitude in search of the best wind direction on the day.

We thoroughly recommend the delicious food at Grand Hyatt, the perfect way to celebrate your flight and chat with your pilot for the morning. However, it is OK to book a flight without the breakfast but as the breakfast is free this will not change the flight price.